c-hotels Diplomat | Hotel in Florence

| 9.1 (2276 Reviews) |   Pet Friendly  8 Bathrooms  16 Guests
Santa Maria Novella Hotel | c-hotels Diplomat

Hotel in Santa Maria Novella, Florence

Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center.

c-hotels Diplomat is located in Florence.

This 75 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Transportation/Shuttle, Guest Services, and several others. This is a 4 star rated property and has over 2276 reviews with the average score of 9.1 . Coming to Florence and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 75 Bedrooms Hotel if you want to learn more about this place in Florence. These details are authentic, as they are provided by our partner, booking.com.

This c-hotels Diplomat in Florence is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “c-hotels Diplomat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
  • Breakfast in the room
  • Wine/Champagne
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Happy hour
  • Walking tours
  • Bike tours
General
  • Facilities for disabled guests
  • Wifi in all areas
  • Pet friendly
  • Safe
  • Smoke-free property
  • Air conditioning
  • Elevator
  • Soundproof rooms
  • Non-smoking rooms
  • Family rooms
  • Convenience store on site
  • Heating
Guest Services
  • Currency exchange
  • Concierge
  • Suit press
  • Meeting/Banquet facilities
  • Room service
  • Laundry
  • Babysitting/Child services
  • Baggage storage
  • 24-hour front desk
  • Fax/Photocopying
  • Dry cleaning
  • Daily housekeeping
  • Business center
  • Car rental
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. please contact the property for more information, when traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. please note that a maximum of 1 pet is allowed. please note that the property can only allow pets with a maximum weight of 10 kilos.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 048017-ALB-0453, IT048017A1WEOSWDFF

Reviews

Value for money:
8.84
Location:
9.35
Staff:
9.53
Facilities:
8.93
Comfort:
9.16
Cleanliness:
9.17
Dec 28, 2025 08:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Comfy
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Spacious
Room Type: Triple
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bathtub, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

Mobile hotspot device, Telephone, TV, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double with City View
Room Type: Twin/Double
Room Size: 15 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

View

City view

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Classic Double or Twin Room
Room Type: Twin/Double
Room Size: 18 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double or Twin Room
Room Type: Double
Room Size: 15 m2
2 Twin bed(s) Bed
Smart Double or Twin Room

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bathtub, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

Mobile hotspot device, Telephone, TV, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Minibar

Bathroom

Shower, Private bathroom, Shower cap, Body soap, Bathtub or shower, Bidet, Towels, Shampoo, Toilet, Free toiletries, Hairdryer, Toilet paper

General

Trash cans, Safe, Soundproof, Air conditioning, Key card access, Hardwood or parquet floors, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD286
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