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NH Firenze | Hotel in Florence

| 8.6 (980 Reviews) |  1 Bathroom
Santa Maria Novella Hotel | NH Firenze

Hotel in Santa Maria Novella, Florence

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Housekeeping is available on request.
NH Firenze offers 152 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Towels
  • Free toiletries
  • Bidet
  • Hair dryer
Bedroom
  • Pillow menu
  • Air conditioning
  • Bed sheets
  • Energy-saving switches
  • Soundproofing
  • Desk
  • Phone
  • Water-efficient showers only
  • Recycling
  • Safe
Breakfast
  • 1 restaurant
  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 15-19 per person
  • Room service available
  • 1 poolside bar and 1 bar
  • Minibar
  • Coffee/tea filters (reusable)
Parking
  • Valet parking on site (EUR 50 per night)
  • Electric car charging station on site
  • Secured covered self parking on site (EUR 50 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible (may have limitations)
Activities
  • Bike storage
  • Fitness center
  • Seasonal outdoor pool
  • Bicycle rentals
Entertainment
  • Satellite channels
  • 40-inch flat-screen TV
General
  • Conference space (1442 square feet)
  • Business center
  • Meeting rooms - 9
  • Biodegradable coffee stirrers
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegetarian dining options
  • At least 80% organic food
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic water bottles
  • Double-glazed windows
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • No plastic drinking straws
  • Reusable cups only
  • Water dispenser
  • Biodegradable drinking straws
  • Reusable tableware only
  • Vegan dining options
  • 100% renewable energy
  • Local artist showcase
  • No plastic soda bottles
  • Italian
  • English
  • Arabic
  • French
  • Spanish
Guest Services
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Laundry facilities
  • Seasonal outdoor pool
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
  • Vegetable garden
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 15 to 19 per person covered self parking fee: eur 50 per day valet parking fee: eur 50 per night pet fee: eur 25 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 25 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total (up to 55 lbs per pet)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. some water is reused through a grey water recycling system safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number it048017a1fog7wu8p

Reviews

Laura
Aug 18, 2026 08:03:32 PM
Review Score:   8
Summary: Breakfast was delicious. The room was clean but our request for twin beds was ignored 3 times until we eventually had to push to get a new room. Beds were very comfortable. Hotel location is a bit far out. Loved the rooftop bar at night. Didn’t like how the pool closed at 6. 7 would have been a lot better. Pool area was very crowded and hard to get a seat. Lovely spacious reception areas.
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Room Arrangement

Room Info Facilities
Premium Room (Extra Bed 2 Adults + 1 Child)
Room Size: 280 square feet m2
2 King Bed and Double Futon
3 Twin Beds and Double Sofa Bed
Premium Room (Extra Bed 2 Adults + 1 Child)

General

Square meters - 26, Square feet - 280, Coffee/tea maker, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 3
Standard Room
Room Size: 172 square feet m2
1 Double Bed
2 Twin Beds
Standard Room

General

Square meters - 16, Square feet - 172, No cribs (infant beds), Pets not allowed, Ping - 5, Bed count minimum 1, Bed count maximum 2
Standard Single Room
Room Size: 172 square feet m2
1 Twin Bed
Standard Single Room

General

Square meters - 16, Square feet - 172, No cribs (infant beds), Pets not allowed, Ping - 5, Bed count minimum 1, Bed count maximum 1
Junior Suite, Terrace (View)
Room Size: 312 square feet m2
2 King Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Junior Suite, Terrace (View)

General

Square meters - 29, Square feet - 312, City view, Coffee/tea maker, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 3
Premium Room (Extra Bed 3 adults)
Room Size: 301 square feet m2
2 King Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Premium Room (Extra Bed 3 adults)

General

Square meters - 28, Square feet - 301, Coffee/tea maker, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 3
Junior Suite, Terrace (View, ExtraBed 2adults+2children)
Room Size: 323 square feet m2
2 Queen Bed and Twin Sofa Bed
3 Twin Beds and Twin Sofa Bed
Junior Suite, Terrace (View, ExtraBed 2adults+2children)

General

Square meters - 30, Square feet - 323, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 3
Premium Room
Room Size: 301 square feet m2
2 King Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Premium Room

General

Square meters - 28, Square feet - 301, Coffee/tea maker, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 3
Family Room (2 Adults + 2 Children)
Room Size: 236.8 square feet m2
2 King Bed and Double Sofa Bed
2 Double Bed and Double Sofa Bed
Family Room (2 Adults + 2 Children)

General

Square meters - 22, Square feet - 236.8, Coffee/tea maker, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 7, Bed count minimum 2, Bed count maximum 2
Junior Suite, Terrace (View, Extra Bed 4 Adults)
Room Size: 323 square feet m2
2 King Bed and Twin Bed
3 Twin Beds and Twin Sofa Bed
Junior Suite, Terrace (View, Extra Bed 4 Adults)

General

Square meters - 30, Square feet - 323, City view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 3
Superior Room
Room Size: 215 square feet m2
1 Queen Bed
2 Twin Beds
Superior Room

General

Square meters - 20, Square feet - 215, No cribs (infant beds), Number of bedrooms - 1, Ping - 6, Bed count minimum 1, Bed count maximum 2
Family Room
Room Size: 323 square feet m2
2 King Bed and Double Sofa Bed
2 Double Bed and Double Sofa Bed
Family Room

General

Square meters - 30, Square feet - 323, Coffee/tea maker, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2
Family Room (4 Adults)
Room Size: 323 square feet m2
2 King Bed and Double Sofa Bed
2 Double Bed and Double Sofa Bed
Family Room (4 Adults)

General

Square meters - 30, Square feet - 323, Coffee/tea maker, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this NH Firenze has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the NH Firenze starts from $172 per night with includes Pool, Wheelchair Accessible, Bar, Balcony/Terrace, Accessibility, Restaurant, Breakfast, Air Conditioner, TV, Security/Safety, Bedding/Linens, Guest Services, Eco Friendly, Laundry, Parking, Business Services, Wellness Facilities, Toiletries, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NH Firenze is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the NH Firenze indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.