The Excelsior, a Luxury Collection Hotel, Florence | Hotel in Florence

| 9.4 (363 Reviews) |  1 Bathroom
Santa Maria Novella Hotel | The Excelsior, a Luxury Collection Hotel, Florence

Hotel in Santa Maria Novella, Florence

This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and 24-hour room service.
Change of bedsheets is available on request.
The Excelsior, a Luxury Collection Hotel, Florence offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Free toiletries
  • Bathrobes
  • Towels
  • Hair dryer
  • Bidet
  • Private bathroom
Bedroom
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Recycling
  • Turndown service
  • Connecting rooms available
  • Safe
  • Slippers
  • Individually furnished
  • Phone
  • Water-efficient showers only
  • Individually decorated
  • Energy-saving switches
Breakfast
  • 2 bars/lounges
  • Full breakfast available for a fee daily 7 AM–11 AM: EUR 52 per person
  • 24-hour room service
  • 1 restaurant
  • Minibar
  • Free bottled water
Parking
  • Limo/town car service
  • Covered valet parking on site (EUR 55 per day; includes in/out privileges)
  • Offsite parking within 984 ft (EUR 33 per day)
  • Roundtrip train station shuttle (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Visual alarms in hallways
  • Elevator
  • Lever door handles
  • Height-adjustable showerhead
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Handrails in stairways
  • Wheelchair-accessible business center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
Activities
  • Fitness center (free access)
  • Health/beauty spa
  • Art gallery
  • Fitness center
  • Designer stores
Entertainment
  • 32-inch flat-screen TV
General
  • Computer station
  • Meeting rooms
  • Business center
  • Elevator
  • Front-desk safe
  • Ballroom
  • Free newspapers in lobby
  • Banquet hall
  • English
  • Italian
  • Spanish
  • French
  • No plastic coffee stirrers
  • Vegan dining options
  • Smoke-free property
  • Comprehensive recycling policy
  • Romance packages available
  • Vegetarian dining options
  • TV in lobby
  • Rooftop garden
Guest Services
  • In-room child care (surcharge)
  • Laundry facilities
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Wedding services
  • Porter/bellhop
  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Concierge services
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 100.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately eur 52 per person airport shuttle fee: eur 105 per person (one-way) covered valet parking fee: eur 55 per day (in/out privileges) nearby parking fee: eur 33 per day (984 ft away) pet fee: eur 90 per accommodation, per stay (maximum eur 90 per stay) service animals are exempt from fees rollaway bed fee: eur 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of eur 90 per accommodation, per stay (maximum eur 90 per stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it048017a1s9a2bnya safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mollie
Mar 31, 2026 07:35:00 PM
Review Score:   10
Summary: Yes...and yes!
See All Reviews

Room Arrangement

Room Info Facilities
Grand Suite, 1 King Bed, River View
Room Size: 699 square feet m2
1 King Bed
Grand Suite, 1 King Bed, River View

General

Square meters - 65, Rollaway/extra beds (surcharge), Square feet - 699, Number of bedrooms - 1, River view, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Ping - 20, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Panoramic Suite, 1 King Bed, Terrace, River View
Room Size: 463 square feet m2
1 King Bed
Panoramic Suite, 1 King Bed, Terrace, River View

General

Square meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, River view, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1, City view
Premium Room, 1 King Bed, River View
Room Size: 269 square feet m2
1 King Bed
Premium Room, 1 King Bed, River View

General

Ping - 8, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, River view, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, River View
Room Size: 215 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, River View

General

Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Number of bedrooms - 1, River view, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Ping - 8, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 268 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 25, Square feet - 268, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed, Terrace, River View
Room Size: 861 square feet m2
1 King Bed
Presidential Suite, 1 King Bed, Terrace, River View

General

Rollaway/extra beds (surcharge), Square meters - 80, Number of bedrooms - 1, River view, Ping - 24, Square feet - 861, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Junior Suite, 1 King Bed, River View
Room Size: 463 square feet m2
1 King Bed
Junior Suite, 1 King Bed, River View

General

Square meters - 43, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, River view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Penthouse, 1 King Bed, Terrace
Room Size: 237 square feet m2
1 King Bed
Penthouse, 1 King Bed, Terrace

General

Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, River view, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Suite, 1 King Bed, Terrace, River View (Belvedere)
Room Size: 463 square feet m2
1 King Bed
Suite, 1 King Bed, Terrace, River View (Belvedere)

General

Square meters - 43, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, River view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1

FAQ's

Is this Santa Maria Novella hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Maria Novella hotel?

Check-in time for Santa Maria Novella hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Maria Novella hotel have a swimming pool?

No, this Santa Maria Novella hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Maria Novella hotel?

Best-rates for the Santa Maria Novella hotel starts from $915 per night with includes Laundry, TV, Accessibility, Wellness Facilities, Guest Services, Wheelchair Accessible, Security/Safety, Restaurant, Breakfast, Air Conditioner, Business Services, Bar, Toiletries, Internet, Parking, Balcony/Terrace, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Maria Novella hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Maria Novella hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Maria Novella hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Maria Novella hotel?

Based on the information reported by the owner or manager, the Santa Maria Novella hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Maria Novella hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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